These Terms

HubSpot Inc. ("HubSpot" or “we”) operates and any other site or service (together, the “Services”) that links to these Terms of Use (the “Terms”) to provide marketers with a forum to share, learn, and make connections, or any site or service that HubSpot may introduce as a successor to

These Terms form a contract between you (the user of the Services) and us (HubSpot). It is a legal document so some of the language is necessarily “legalese”, but we have tried to make it as readable as possible. By using the Services, you are agreeing to these Terms, including HubSpot’s Acceptable Use Policy (“AUP”) and Privacy Policy, which are incorporated by reference.

We may update and change any part or all of these Terms, including the AUP and Privacy Policy, at any time. The updated Terms will become effective and binding on the next business day after they are posted. When we change these Terms, the "Last Modified" date above will be updated to reflect the date of the most recent version. We encourage you to review these Terms periodically for any changes.  


“Content” means all information, data, text, messages, software, sound, music, video, photographs, graphics, images, and tags that we incorporate into, post to, or otherwise make available through the Services.

“Fees” means all fees, taxes, and foreign exchange fees payable for the Paid Services that you choose to purchase. Taxes are calculated based on the billing information that you provide us at the time of purchase.

“Paid Service” means a Service for which you pay a fee.

“Paid Term” means the period for which a given Paid Service will be provided, as stated on the page through which you purchase the Paid Service.

“Submitted Data” means all data and information you or any other user of the Services submits to the Services.

“User Data” means all Submitted Data that you submit to the Services.

The Services

So long as you have an active user account for the Services, we will provide you access to use the Services as described in these Terms. We may, at any time, modify the Services, cease to offer the Services or portions of the Services, or charge fees for Services or portions of the Services. You agree that we have no obligation to store, maintain or provide you a copy of any Submitted Data or Content, except to the extent required by applicable law or the Privacy Policy. We do not guarantee the accuracy or completeness of any Submitted Data or Content.

Email support is available at We will try to make the Services available 24 hours a day, 7 days a week, except for planned down-time for maintenance. We do not promise or guarantee any specific support response time or availability.

Your Account

By creating an account on the Services, you agree that: (1) you are 16 years of age or older; (2) you will only have one account, which must be in your real name; and (3) you are not restricted by HubSpot from using the Services. You may not use the Services if you are legally prohibited from receiving or using them under the laws of the country in which you are resident or from which you access or use them.

You agree: (1) to choose a strong and secure password; (2) to keep your password private; and (3) not to use your account in violation of applicable laws or the AUP. You are responsible for anything that happens through your account.

If you are an unpaid user of the Services, we may suspend or terminate your access to the Services at any time without notice or cause. If you are a paid user of the Services, we may suspend your access to the Services upon notice if you violate the law, these Terms, or the AUP, and we may terminate your access without notice or cause at the expiration of the Paid Term. Suspension of your paid account won’t affect the public display of Paid Services items like job postings.

You may terminate your account (and these Terms) at any time by notifying us at If you are a paid user, terminating won’t entitle you to any refund of fees you’ve paid, and you’ll still be responsible for any unpaid fees you owe. When you terminate, you lose the right to access or use the Services, and we may delete your User Data.

You will not (i) use or launch any automated system, including, "robots," "spiders," or "offline readers," that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional browser; (ii) use the Services in any manner that damages, disables, overburdens, or impairs any of our websites or interferes with any other party's use of the Services; (iii) attempt to gain unauthorized access to the Services; (iv) access the Services other than through our interface; or (v) use the Services for any purpose or in any manner that is unlawful or prohibited by these Terms.

Payment Stuff

If you purchase any Paid Services, you authorize us to charge your credit card or bank account for the applicable Fees. You further authorize us to use a third party to process payments, and consent to the disclosure of your payment information to that third party. You authorize us to store and continue billing your payment method even after the Paid Term, to avoid interruptions in your Paid Services (e.g. recurring subscriptions) and to facilitate easy payment for new Paid Services. If you don’t pay the Fees when due, we may suspend or terminate your access to the Paid Services.

For Paid Terms that are listed as recurring or automatically renewing at the time of purchase, you must pay us for applicable Fees until you cancel the Paid Service, in which case you agree to still pay these Fees through the end of the then-current Paid Term. You can cancel your recurring Paid Services by emailing

List prices for the Paid Services do not include taxes (like sales tax, VAT, and GST), which we will charge if they apply to you. You agree to pay any taxes applicable to your use of the Paid Services. You will not have any liability for any taxes based on our gross revenues or net income. If you are located in the European Union, you represent that you are registered for VAT purposes in your member state. At our request, you will provide us with your VAT registration number.  If you are required to deduct or withhold any tax, you must pay the amount deducted or withheld as required by law and pay us an additional amount so that we receive payment in full as if there were no deduction or withholding.

Your Data

Our Services allow sharing of information in many ways, such as through user profiles, links to other websites, job postings, and other posts or submissions by users of the Services. Your User Data may be seen by other users of the Services or the public.

We are not obligated to publish any Submitted Data on or through the Services and can remove it in our sole discretion, with or without notice.

As between you and us, you own and retain all rights to your User Data. These Terms do not grant us any ownership rights to your User Data. You grant us and our licensors a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to reproduce, prepare derivative works, distribute copies, perform, or publicly display your User Data as necessary to provide the Services and as permitted by these Terms (and to authorize others to do so). For clarity, this license will survive termination or expiration of these Terms so that we can continue to provide the Services to others (including by sharing your posts, comments, and other User Data).

You represent and warrant that you have sufficient rights and permissions to grant us the license above. You agree that we are not responsible if other users of the Services or members of the public access, copy, or share your User Data. We may edit and make formatting changes to your User Data (such as modifying the size, layout or file type or removing metadata).

You agree that your submission of your User Data to the Services does not violate the law or anyone's rights, including anyone’s intellectual property rights, and that you have all sufficient rights and permissions to submit your User Data to the Services. You also agree that your profile information will be truthful. We may be required by law to remove certain information or content in certain countries.

Our Data

This is an agreement for access to and use of the Services, and you are not granted a license to any software by these Terms. The Services and Content are protected by intellectual property laws and belong to and are the property of us or our licensors (if any). We retain all ownership rights in the Services and Content. You agree not to copy, rent, lease, sell, distribute, or create derivative works based on the Services or the Content in whole or in part, by any means, except as expressly authorized in writing by us. HubSpot,, the Sprocket Design, the HubSpot logos, the logo, and other marks that we use from time to time are our trademarks. The appearance, layout, color scheme, and design of the site are protected trade dress.  You may not use any of these without our prior written permission.

We encourage all users of the Services to comment on the Services, provide suggestions for improving the Services, and vote on suggestions they like. You agree that all such comments and suggestions will be non-confidential and that we own all rights to use and incorporate them into the Services, without payment or attribution to you.

Third Party Data

By using the Services, you may encounter Submitted Data that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. We generally do not review Submitted Data and we do not endorse, support, or warranty the Submitted Data. You acknowledge that you should not rely on the accuracy or completeness of any Submitted Data and you agree that we are not responsible for any damages you or any third party may suffer arising from or related to your or a third party’s use of or reliance on the Submitted Data.

You are responsible for deciding if you want to access or use third party sites that link from our Services. If you connect your account with a third party site to your account for the Services, you agree that your User Data, in part or in whole, might be shared with such third party site. You agree that we are not responsible for any third party sites or their use of your User Data.

Indemnity, Disclaimer of Warranties, & Limitation of Liability

You understand and agree that you are personally responsible for your use of the Services and the User Data you submit. You agree to indemnify, defend and hold us harmless from and against all third-party claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use or misuse of the Services, Content, or the Submitted Data, or any violation by you of these Terms. You shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.

We and our affiliates and agents make no representations or warranties about the suitability, reliability, availability, timeliness, security or accuracy of the Content, the Submitted Data, the Services, or data made available from the Services for any purpose. To the extent permitted by law, the Services and the Content are provided "as is" without warranty or condition of any kind. We disclaim all warranties and conditions of any kind with regard to the Services and the Content, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement. No statement or information, whether oral or written, obtained from HubSpot in any means or fashion shall create any warranty not expressly and explicitly set forth in these Terms. The Content and Submitted Data may include inaccuracies or typographical errors.

To the extent permitted by law, in no event shall HubSpot or its affiliates or agents be liable for any indirect, punitive, consequential, or other type of damages, including lost profits or business opportunities.

If, notwithstanding the other terms of these Terms, HubSpot is determined to have any liability to you or any third party for any loss, harm or damage, you agree that the aggregate liability of HubSpot and its officers, directors, managers, employees, affiliates, agents, contractors, service providers, licensors and suppliers will be limited to one hundred dollars. We disclaim all liability with respect to third-party products that you use. Our licensors shall have no liability of any kind under these Terms.

You understand and agree that absent your agreement to this limitation of liability, we would not provide the Services to you.


Amendment. We may modify these Terms at any time, including fees and charges (but, your fees and charges for a service won’t change during the then-current Paid Term for that service). If we update or change these Terms, the updated Terms will be posted at and we will let you know either via a notification within the Services or by email. By continuing to use the Services after a change to these Terms, you agree to those changes.

Entire Agreement, No Waiver. These Terms constitute the entire agreement between you and us and supersede all other proposals and agreements between us. If we do not enforce any right or provision in these Terms, that is not to be deemed a waiver of our right to do so in the future.

Governing Law. These Terms are governed by the laws of the Commonwealth of Massachusetts, U.S.A. without reference to conflicts of law principles. Both parties consent to the exclusive jurisdiction and venue of courts in Boston, Massachusetts, U.S.A. for all disputes arising out of or relating to these Terms.

Force Majeure. Neither party will be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions; or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.

Compliance with laws. We will comply with all U.S. state and federal laws in our provision of the Services. We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, legal process or governmental request. You will comply with all laws in your use of the Services, including any applicable export laws.  You will comply with the sanctions programs administered by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury.  You will not directly or indirectly export, re-export, or transfer the Services to prohibited countries or individuals or permit use of the Services by prohibited countries or individuals.

Notice. Notice will be sent to the contact address set forth herein, and will be deemed delivered as of the date of actual receipt.

  • To us: HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, U.S.A., Attention: General Counsel.
  • To you: the email address associated with your account. We may give electronic notices by general notice via the Services and may give electronic notices specific to you by email to your email address(es) on record in our account information for you. You must keep all of your account information current.

Assignment. You will not assign or transfer these Terms, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of your assets, change of control or operation of law, without our prior written consent, which will not be unreasonably withheld. We may assign these Terms to any affiliate or in the event of merger, reorganization, sale of all or substantially all of our assets, change of control or operation of law.

Severability. If any part of these Terms are determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Survival. All sections that by their nature should survive the termination or expiration of these Terms shall so survive.

DMCA Policy. Our DMCA policy can be found here.